# Client connects does not display host screen **URL:** \ **Category:** Community Support\ **Created:** [13 September 2023 02:00 UTC](https://community.thinlinc.com/t/client-connects-does-not-display-host-screen/715 "2023-09-13T02:00:43Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Bmuir](https://avatars.discourse-cdn.com/v4/letter/b/76d3ee/32.png) [@Bmuir](https://community.thinlinc.com/u/Bmuir)\ **Post date:** [13 September 2023 02:00 UTC](https://community.thinlinc.com/t/client-connects-does-not-display-host-screen/715/1 "2023-09-13T02:00:43Z")
I installed tl-4.15.0 on ubuntu V20.04 server. Install completed. Then installed tl-4.15 client on windows 10 computer. Both computers are linked via unmanned switch. The client connects to server and logs in ok, but only brings up a welcome screen, not the screen of the server I want to remotely access. It will not do anything else. The F8 key shows my connection and screen info and allows me to disconnect. What is the problem? ---
**Author:** ![martin](https://dub1.discourse-cdn.com/flex005/user_avatar/community.thinlinc.com/martin/32/41_2.png) [@martin](https://community.thinlinc.com/u/martin)\ **Post date:** [13 September 2023 06:54 UTC](https://community.thinlinc.com/t/client-connects-does-not-display-host-screen/715/2 "2023-09-13T06:54:32Z")
Hello @Bmuir At the “Welcome to Cendio ThinLinc” screen, you’d need to click Forward then choose a desktop environment for your session. Could you provide a screenshot to help illustrate your problem, please? Kind regards, Martin ---
**Author:** ![Bmuir](https://avatars.discourse-cdn.com/v4/letter/b/76d3ee/32.png) [@Bmuir](https://community.thinlinc.com/u/Bmuir)\ **Post date:** [13 September 2023 21:44 UTC](https://community.thinlinc.com/t/client-connects-does-not-display-host-screen/715/3 "2023-09-13T21:44:30Z")
Problem solved. I was trying to log into the server using the same id as the client. The server didn’t like that. So I created a new used and logged in as that user and all went well. Surprisingly, earlier version of the software allowed this Cheers, Bill ![image002.jpg](https://europe1.discourse-cdn.com/flex005/uploads/thinlinc/original/1X/2485d26919316b1d80aa60f5ca8e2cb5bc0275fe.jpeg) ---
**Author:** ![martin](https://dub1.discourse-cdn.com/flex005/user_avatar/community.thinlinc.com/martin/32/41_2.png) [@martin](https://community.thinlinc.com/u/martin)\ **Post date:** [14 September 2023 08:12 UTC](https://community.thinlinc.com/t/client-connects-does-not-display-host-screen/715/4 "2023-09-14T08:12:20Z")
Hello @Bmuir, Creating multiple sessions for the same user account is supported in ThinLinc, but generally not by modern distributions and graphical desktop environments. Hence, this is not a limitation of ThinLinc, but more of how the whole ecosystem with graphical environments in Linux distributions has evolved. See [Why does starting multiple ThinLinc sessions as the same user sometimes fail?](https://community.thinlinc.com/t/why-does-starting-multiple-thinlinc-sessions-as-the-same-user-sometimes-fail/160) for more information. Happy to hear that you got it resolved, though! 🙂 Kind regards, Martin ---
**Author:** ![Zach\_Zhang](https://avatars.discourse-cdn.com/v4/letter/z/e9bcb4/32.png) [@Zach\_Zhang](https://community.thinlinc.com/u/Zach_Zhang)\ **Post date:** [11 January 2024 16:19 UTC](https://community.thinlinc.com/t/client-connects-does-not-display-host-screen/715/5 "2024-01-11T16:19:33Z")
I have the same problem with @Bmuir , I solved it by restarting my computer and not logging in to the account that I want to connect. Then, I just connect to the account remotely. Everything works well. So, I don’t think we need to create a new account. Just keeping the account signed out and connecting remotely. Hope this can help others. Regards Zach