# Community.License Empty

**URL:** <https://community.thinlinc.com/t/community-license-empty/1788>\
**Category:** Community Support\
**Created:** [29 October 2025 03:37 UTC](https://community.thinlinc.com/t/community-license-empty/1788 "2025-10-29T03:37:17Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Kevin](https://avatars.discourse-cdn.com/v4/letter/k/2acd7d/32.png) [@Kevin](https://community.thinlinc.com/u/Kevin)\
**Post date:** [29 October 2025 03:37 UTC](https://community.thinlinc.com/t/community-license-empty/1788/1 "2025-10-29T03:37:17Z")

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I registered with the community to grab a license so I can do some testing beyond 3 sessions, however the community.license that downloads is an empty 0byte file. Is there an extra step needed to obtain the 10user community license?

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**Author:** ![wilsj](https://dub1.discourse-cdn.com/flex005/user_avatar/community.thinlinc.com/wilsj/32/554_2.png) [@wilsj](https://community.thinlinc.com/u/wilsj)\
**Post date:** [29 October 2025 07:56 UTC](https://community.thinlinc.com/t/community-license-empty/1788/2 "2025-10-29T07:56:19Z")

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Hi,

Sorry for the inconvenience. This issue has now been resolved. Functional community licenses are now available through the portal again.