# Problem With Initial Server Sign In

**URL:** <https://community.thinlinc.com/t/problem-with-initial-server-sign-in/999>\
**Category:** Community Support\
**Created:** [9 July 2024 03:43 UTC](https://community.thinlinc.com/t/problem-with-initial-server-sign-in/999 "2024-07-09T03:43:25Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![imazer](https://avatars.discourse-cdn.com/v4/letter/i/13edae/32.png) [@imazer](https://community.thinlinc.com/u/imazer)\
**Post date:** [9 July 2024 03:43 UTC](https://community.thinlinc.com/t/problem-with-initial-server-sign-in/999/1 "2024-07-09T03:43:26Z")

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As someone new to this software, I have a very basic question.

I just installed the server software on my Linux Mint machine and all aspects of the install went smoothly. However, once I arrived at the localhost sign in page, I was greeted by a request for my username and password. But nowhere in the process of setup was I prompted to enter this info and I cannot find any way to do so after the install. How does one do this? What have I missed?

Thanks!

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**Author:** ![aaron](https://dub1.discourse-cdn.com/flex005/user_avatar/community.thinlinc.com/aaron/32/13_2.png) [@aaron](https://community.thinlinc.com/u/aaron)\
**Post date:** [9 July 2024 21:05 UTC](https://community.thinlinc.com/t/problem-with-initial-server-sign-in/999/2 "2024-07-09T21:05:14Z")

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Hi @imazer, welcome to the forum.

The password you entered during setup is for accessing the [web administration interface](https://www.cendio.com/resources/docs/tag/tlwebadm.html), rather than logging in and creating sessions. The username and password you use at the login page should be that of a standard system user, which you can create yourself using the relevant tools provided in your distribution.

Hope that helps, let me know how you get on.

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**Author:** ![imazer](https://avatars.discourse-cdn.com/v4/letter/i/13edae/32.png) [@imazer](https://community.thinlinc.com/u/imazer)\
**Post date:** [10 July 2024 03:42 UTC](https://community.thinlinc.com/t/problem-with-initial-server-sign-in/999/3 "2024-07-10T03:42:29Z")

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Thank you @aaron.

I am confused by your response. The ThinLinc setup oplaced two options in my start menu/launcher. One that renders a sign-in via [https://localhost1010](https://localhost1010) (ThinLinc Web Administration) and another renders a sign-in via [https://localhost:300](https://localhost:300) (ThinLinc Web Address). I was under the impression that the first was the proper one to start with.

As for my distribution, I know of no way it would assign a login to the Thinlinc appliication. Another interpretation of your last sentence would be that I need to sign-in using my Linux Mint username and password, which a) does not work, b) doesn’t quite make sense to me anyway.

Still, I appreciate your response!

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**Author:** ![aaron](https://dub1.discourse-cdn.com/flex005/user_avatar/community.thinlinc.com/aaron/32/13_2.png) [@aaron](https://community.thinlinc.com/u/aaron)\
**Post date:** [10 July 2024 23:25 UTC](https://community.thinlinc.com/t/problem-with-initial-server-sign-in/999/4 "2024-07-10T23:25:17Z")

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Hi @imazer

ThinLinc is typically used for accessing machines remotely. Connecting to [https://localhost:300](https://localhost:300) will give you a session on the machine you’re already sitting in front of, and logged in to. Generally speaking, you would connect from another machine. Trying to create a ThinLinc session as the same user you’re already logged in locally with will cause issues in most cases.

Regarding user accounts, your second interpretation is correct; you log in to ThinLinc using your Linux Mint username and password. If you’re unsure how to create system users on Linux Mint, a quick Internet search will show you how. This should work, and makes sense, since ThinLinc is designed to give a local experience, and uses local user accounts for authentication. Hope that helps.