# ThinLinc client unable to connect to ThinLinc server, 'Connection Error: Server refused the connection. Is this a ThinLinc server?

**URL:** <https://community.thinlinc.com/t/thinlinc-client-unable-to-connect-to-thinlinc-server-connection-error-server-refused-the-connection-is-this-a-thinlinc-server/574>\
**Category:** Community Support\
**Tags:** networking\
**Created:** [13 March 2023 01:56 UTC](https://community.thinlinc.com/t/thinlinc-client-unable-to-connect-to-thinlinc-server-connection-error-server-refused-the-connection-is-this-a-thinlinc-server/574 "2023-03-13T01:56:39Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![elzorroazul777](https://avatars.discourse-cdn.com/v4/letter/e/f17d59/32.png) [@elzorroazul777](https://community.thinlinc.com/u/elzorroazul777)\
**Post date:** [13 March 2023 01:56 UTC](https://community.thinlinc.com/t/thinlinc-client-unable-to-connect-to-thinlinc-server-connection-error-server-refused-the-connection-is-this-a-thinlinc-server/574/1 "2023-03-13T01:56:39Z")

</div>

I am able to connect to the web administration from the client computer but when attempting to connect the client to the server I receive a connection error. Not sure how to resolve.

 ![Screenshot 2023-03-12 192332](https://europe1.discourse-cdn.com/flex005/uploads/thinlinc/original/1X/dc672c72ebb6c72b2389274fe715e7190ae7ca28.png)

---

<div class="post-metadata">

**Author:** ![martin](https://dub1.discourse-cdn.com/flex005/user_avatar/community.thinlinc.com/martin/32/41_2.png) [@martin](https://community.thinlinc.com/u/martin)\
**Post date:** [13 March 2023 07:54 UTC](https://community.thinlinc.com/t/thinlinc-client-unable-to-connect-to-thinlinc-server-connection-error-server-refused-the-connection-is-this-a-thinlinc-server/574/2 "2023-03-13T07:54:07Z")

</div>

Hello @elzorroazul777,

It looks like vsmagent can not communicate with the ssh server.  
Make sure that you have ssh installed and started.

Kind regards,  
Martin