# Tlserver service can not start on openSUSE tumbleweed

**URL:** <https://community.thinlinc.com/t/tlserver-service-can-not-start-on-opensuse-tumbleweed/1566>\
**Category:** Community Support\
**Tags:** linux, tlserver\
**Created:** [28 May 2025 16:15 UTC](https://community.thinlinc.com/t/tlserver-service-can-not-start-on-opensuse-tumbleweed/1566 "2025-05-28T16:15:57Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![chanson](https://avatars.discourse-cdn.com/v4/letter/c/ec9cab/32.png) [@chanson](https://community.thinlinc.com/u/chanson)\
**Post date:** [28 May 2025 16:15 UTC](https://community.thinlinc.com/t/tlserver-service-can-not-start-on-opensuse-tumbleweed/1566/1 "2025-05-28T16:15:57Z")

</div>

![d40c274f2ce53dad3bd0cda93e19515](https://europe1.discourse-cdn.com/flex005/uploads/thinlinc/original/1X/51189562ea52329f302baddb7b715d5b7f3704d2.jpeg)

```auto
chanson@192:~> systemctl status vsmserver
× vsmserver.service - ThinLinc VSM server
     Loaded: loaded (/usr/lib/systemd/system/vsmserver.service; disabled; preset: disabled)
     Active: failed (Result: exit-code) since Thu 2025-05-29 00:04:22 CST; 4min 34s ago
 Invocation: aa53434c5d324cbbb2a41e96cfe9ffe2
    Process: 10056 ExecStart=/bin/bash --login -c /opt/thinlinc/sbin/vsmserver (code=exited, status=1/FAILURE)
        CPU: 179ms
chanson@192:~> systemctl start vsmserver
==== AUTHENTICATING FOR org.freedesktop.systemd1.manage-units ====
启动“vsmserver.service”需要认证。
Authenticating as: root
Password: 
chanson@192:~> systemctl status vsmserver
× vsmserver.service - ThinLinc VSM server
     Loaded: loaded (/usr/lib/systemd/system/vsmserver.service; disabled; preset: disabled)
     Active: failed (Result: exit-code) since Thu 2025-05-29 00:04:22 CST; 4min 51s ago
 Invocation: aa53434c5d324cbbb2a41e96cfe9ffe2
    Process: 10056 ExecStart=/bin/bash --login -c /opt/thinlinc/sbin/vsmserver (code=exited, status=1/FAILURE)
        CPU: 179ms
chanson@192:~> sudo systemctl start vsmserver
[sudo] root ：
Job for vsmserver.service failed because the control process exited with error code.
See "systemctl status vsmserver.service" and "journalctl -xeu vsmserver.service" for details.

```

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<div class="post-metadata">

**Author:** ![aaron](https://dub1.discourse-cdn.com/flex005/user_avatar/community.thinlinc.com/aaron/32/13_2.png) [@aaron](https://community.thinlinc.com/u/aaron)\
**Post date:** [29 May 2025 19:49 UTC](https://community.thinlinc.com/t/tlserver-service-can-not-start-on-opensuse-tumbleweed/1566/2 "2025-05-29T19:49:32Z")

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Hi @chanson,

We will have to see if we can reproduce this error. In the mean time, could you please provide the output of `journalctl -xeu vsmserver.service`?

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<div class="post-metadata">

**Author:** ![chanson](https://avatars.discourse-cdn.com/v4/letter/c/ec9cab/32.png) [@chanson](https://community.thinlinc.com/u/chanson)\
**Post date:** [30 May 2025 00:47 UTC](https://community.thinlinc.com/t/tlserver-service-can-not-start-on-opensuse-tumbleweed/1566/3 "2025-05-30T00:47:51Z")

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It blank, Nothing output!!!

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<div class="post-metadata">

**Author:** ![pewo](https://dub1.discourse-cdn.com/flex005/user_avatar/community.thinlinc.com/pewo/32/46_2.png) [@pewo](https://community.thinlinc.com/u/pewo)\
**Post date:** [30 May 2025 12:51 UTC](https://community.thinlinc.com/t/tlserver-service-can-not-start-on-opensuse-tumbleweed/1566/4 "2025-05-30T12:51:19Z")

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Thinlinc installer does not support SUSE Tumbleweed change of file locations.  
I did a PR on the ansible roles some time ago ( [Fixed opensuse installation issuses by pewo · Pull Request #48 · cendio/ansible-role-thinlinc-server · GitHub](https://github.com/cendio/ansible-role-thinlinc-server/pull/48) ), but it was never merged.  
It is a simple copy and you should be fine.

```auto
# cp /usr/lib/pam.d/sshd /etc/pam.d/sshd

# /opt/thinlinc/sbin/tl-setup

```

This works on openSUSE Tumbleweed VERSION=“20250522”

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<div class="post-metadata">

**Author:** ![aaron](https://dub1.discourse-cdn.com/flex005/user_avatar/community.thinlinc.com/aaron/32/13_2.png) [@aaron](https://community.thinlinc.com/u/aaron)\
**Post date:** [30 May 2025 18:45 UTC](https://community.thinlinc.com/t/tlserver-service-can-not-start-on-opensuse-tumbleweed/1566/5 "2025-05-30T18:45:35Z")

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Thanks @pewo, yes I think you’re right. I’d forgotten about that.

For future reference, the corresponding bug in our Bugzilla is [https://bugzilla.cendio.com/show\_bug.cgi?id=7829](https://bugzilla.cendio.com/show_bug.cgi?id=7829).