Friday lunch. Lukewarm coffee and a potential customer on the line

We just had one of those meetings I really like. No sales fluff, just straight-up questions from an IT team that wanted to grill us. I jotted down some quick notes—here’s a snapshot of how it went (anonymized but real):

Them: “We’ve got 1500 people on all sorts of hardware; how much of a headache is this going to be for them?” Us: “Basically none. Open the native client or the browser to log in. Done. Even works on an old iPad.”
**Them: “**What about graphics? We’re running heavy simulations here, not just Excel…" Us: “No worries, we only send the pixels that actually change. It’ll stay fluid even if you’re running heavy lab stuff from your couch at home.”
Them: “So, do we need to buy a GPU for every single student?” Us (getting a bit excited here): “No, no. Use VirtualGL. You share the resources. Way cheaper, same performance.”
Them: “And if they lose their connection mid-session?” Us: “Nothing happens. Everything stays on your servers. Just log back in, and you’re precisely where you left off. No data adrift.”

Status afterward: We could tell they really wanted this to fly. So instead of just saying “thanks for the meeting,” we’re moving fast:

  1. Setting up an evaluation account for them immediately.
  2. Sending over trial licenses so they can start labbing today.
  3. Connecting them with another customer of ours (it’s always better to talk to someone who’s actually running it for real).
  4. Standing by as backup when they go live.

This is what we do at Cendio, I guess. Ensuring it’s not just a pretty presentation but that it actually works for the users in the end.

2 Likes

I like @johig how you explain ThinLinc solving real customer issues, specifically how well it scales in big environments.

1 Like