New user authentication failure

Not ThinLinc
, ,
1

Hi All

Created a test account local to the VDA which is currently failing authentication when logging in via ThinLinc (web and client), despite working correctly for SSH and XRDP?

Alma 9.8
Thinlinc 4.20.1

error message is “login failed. Wrong username and password”

checked /var/log/vsmagent.log

Any tips and pointers would be appreciated.

Thanks

Harj

2

Hi,

Authentication in ThinLinc is handed off to the underlying operating system via PAM, so you should be able to use the same credentials as when logging in via SSH. Is there anything in your system logs to indicate why authentication failed?

3

Aaron,

Thanks for the ply .. Is there any specific group that the user needs to be a member of ? I’d assumed that if it could ssh and rdp onto the VDA without issues Thinlinc would just work.

Any pointers (logs) would be great to get this resolved as I’m far from a Linux admin.

Harj