Tlinc fails on RHEL 8 install

Hello,

I just installed tlinc on RHEL 8.5, and I am able to connect to the master management webpage (localhost:1010) but sadly it says that the master is not running.

The following error message is displayed:

System Status
Error
Internal Error: Traceback (most recent call last): File “/opt/thinlinc/modules/thinlinc/tlwebadm/status.py”, line 323, in _vsm_call Ooo0O00o = self . _vsm_connect ( ) File “/opt/thinlinc/modules/thinlinc/tlwebadm/status.py”, line 304, in _vsm_connect IiiI1III1iI = Ooo0O00o . create_user_socket ( 0 ) File “/usr/lib64/python3.6/xmlrpc/client.py”, line 1112, in call return self.__send(self.__name, args) File “/usr/lib64/python3.6/xmlrpc/client.py”, line 1452, in __request verbose=self.__verbose File “/usr/lib64/python3.6/xmlrpc/client.py”, line 1154, in request return self.single_request(host, handler, request_body, verbose) File “/usr/lib64/python3.6/xmlrpc/client.py”, line 1187, in single_request dict(resp.getheaders()) xmlrpc.client.ProtocolError: <ProtocolError for 127.0.0.1:9000/RPC2: 404 Not Found>

I’d be grateful if someone knew what is what. Thanks.

uname -r

4.18.0-348.12.2.el8_5.x86_64

cat /etc/redhat-release

Red Hat Enterprise Linux release 8.5 (Ootpa)

rpm -qa | grep thinlinc

thinlinc-vnc-server-4.14.0-2408.x86_64
thinlinc-tlmisc-libs-4.14.0-2408.x86_64
thinlinc-vsm-4.14.0-2408.x86_64
thinlinc-tladm-4.14.0-2408.x86_64
thinlinc-tlmisc-4.14.0-2408.x86_64
thinlinc-tlprinter-4.14.0-2408.noarch
thinlinc-webaccess-4.14.0-2408.noarch
thinlinc-tlmisc-libs32-4.14.0-2408.i686

rpm -qa | grep ldap

openldap-2.4.46-18.el8.x86_64
openldap-clients-2.4.46-18.el8.x86_64
sssd-ldap-2.5.2-2.el8_5.4.x86_64
python3-ldap-3.3.1-2.el8.x86_64

Hello,

Where is that stacktrace displayed?

You’d have to investige why vsmserver service fails to start, i.e investigate
journalctl -u vsmserver and look in /var/log/vsmserver.log for clues on why it failed to start.

Best regards,
Martin