Community licenses not activating

i am not getting 10 user concurrent with the community license, what is the issue>

there is no information on why the license community download from the customer portal still shows 3 users only

Hi,

The process for installing the community licenses is the same as for
regular license files. This process is documented here:

In short, it should be sufficient to perform the following steps:

  • copy the downloaded community license file to
    /opt/thinlinc/etc/licenses
  • run systemctl restart vsmserver

Hope that helps!